Frequently asked questions
What are the materials used in your artwork?
I use mainly high quality acrylic colors, oil pastels, spray paint, crayons, and charcoal pens.
Some mixed media artwork pieces uses collage, like natural material I find and get inspired by. For example, sand from different parts of the world is often used, or recycled paper from old books or newspapers.
All paintings are varnished with a fixative spray, as well as a liquid varnish for maximum protection of the colors.
Do you make reproductions?
Every artwork is a one of a kind. No reproductions, prints or re-runs are created. When you purchase a painting, you can be assured it is an original and unique piece of art.
What will be included with my artwork?
A certificate of authenticity will be included with all pieces in your shipment.
Canvas pieces will be ready to hang. All canvas paintings have their sides painted, so they are ready to hang without frame if desired.
Framing is possible on demand.
Passe-partout and framing is possible on demand.
How will my painting be shipped?
Your painting will be protected with glassine paper and carefully packed in bubble wrap and cardboard. I use recycled materials for your shipment as much as possible, and I always make sure your artwork is adequately protected to arrive safely.
In case of a big format painting, the artwork has to be taken off its frame and rolled. In that case, the buyer needs to bring it to a framer to have it remounted. This is much safer for the artwork and also the only way when the size exceed the shipping limit.
Shipping costs differs between countries and are not included in the price unless specified.
For worldwide shipping, the paintings are insured and a tracking number is provided.
Please be aware that customs fees will most likely be due on international orders depending on your country, and are to be paid by the buyer.
Do you have a return policy?
I am available every step of the way if you have any questions, please dont hesitate to ask!
Customer service is extremely important to me and I want to make sure you are entirely satisfied and happy with your purchase. Therefore, I will accept a return within 14 days if the artwork is not to your satisfaction. I will reimburse the full amount of the painting.
I would then ask for the return of the artwork to me and in this case, shipping fees would be taken in charge by the buyer.
Images may not reflect the true colours of the artwork, although every effort has been made to do so. Every computer setting is also different. Don't hesitate to request more pictures or videos of the artwork.
Can I buy directly with you?
Of course! If buying online isn't comfortable for you, I am happy to sell the artworks directly to you. I have a payment system in place with Stripes which requires only the credit card number or via IBAN transfers. Just drop me an email with your request!